We'd like to help however we can, but you may need to contact Canon directly for further help. I have a 12 year old Canoscan 9950F, using Vuscan on my MacBook Pro, it works perfectly well.
The latest simple type scanners from cannon called Lide, do not require a software driver, they use the USB driver built into the Mac OS to work, this is what they confusingly call "driverless". What can I do to at least make the scanner seen by the MacBook? I'll try using a simple mini-adapter to plug its USB2 cord directly into the MacBook, but that didn't work with the disk drives, so I'm not hopeful with the scanner.īut Canon claims I don't need software with this Catalina version, and given I've had issues with this machine recognizing external disk drives, I'd like to make sure there isn't a glitch in the computer that needs attention first. The DVD disk drives I bought didn't show up on Finder either, even the one that came with an Apple USB connector. The WD hard drive does show up under hardware on Finder.
The Dymo doesn't show up in Finder, but it works via the Dymo icon on my desktop, easy enough.
When I went to Canon's site to download software to the Mac, it said no drivers or software were necessary for Mac OS. I have other scanner devices I can use that are wireless, but the CanoScan can scan old Kodachrome slides and negatives, and has higher res capabilities. I know one adapter can be a problem, much less two, but the hard drive goes in directly via the Choetech and the Dymo goes to the Mokin first, just like the scanner, and both work fine.
It connects via a USB2.0 cable to a Mokin multi-bus adapter and that to a Choetech multi-bus adapter. It sees my WD external hard drive (My Passport Elite) and all its folders, and it works with my Dymo LabelWriter after loading its software.īut now it doesn't seem to see my old Canon CanoScan 8800F scanner. I gave up trying to hook an external disk drive to it after buying and returning two models and brands. My new MacBook Pro (Catalina) seems to only see hardware it wants to. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.Driving me nuts. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. In most cases, you shouldn't disable your antivirus software. Software can help protect your computer against viruses and other security threats.
Step 2: Disable Security software temporarily. Reset the computer to start as normal after troubleshooting.
Refer " How to reset the computer to start normally after clean boot troubleshooting" to The steps from the article mentioned below to perform a Clean Boot. Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue.
If issue persists, try to boot the computer in clean boot and disable security software temporarily and then try to install the drivers as there couldīe chance that some security software or some startup items is restricting it to get Installed. Thank you for visiting Microsoft Community.